Cancellation Policy

Cancellation and refunds

Each movie is produced personally for the Customer, based on the raw materials, photos and choices the Customer provides. Once payment has been made and processing of those materials has begun, the transaction cannot be cancelled and no refund will be given, subject to applicable law.

Nothing above derogates from the Customer's rights under law where the service was not supplied, or where there is a non-conformity entitling the Customer to a remedy under law.

Before payment

Up until payment is made and processing of the raw materials begins, the process can be stopped and no charge is made.

Faults or non-delivery

If a technical fault prevented delivery of the movie, please contact the Business and we will repair, re-produce or otherwise resolve the matter in accordance with law.

Email: enav.dreamovie@gmail.com · Phone/WhatsApp: +972-52-8812688